all our policies

Farmers Mobile Heavy Equipment Repair Services, Inc.

“We keep an eye on your equipment”

          ***YOU AGREE TO ALL POLICIES/TERMS/CONDITIONS/ETC. WHEN YOU CALL US OUT, USE OUR SERVICES, PURCHASE GOODS FROM US, & CONTINUE TO USE OUR SERVICES.***

                 Revision #- 003

                 Revised- 7/3/25

      We send this information out at time of billing. Unless asked for it prior to, it is YOUR RESPONSIBILITY TO ASK ABOUT PRICING, IT IS NOT OUR JOB TO DISCLOSE PRICING ON TIME OF CALL. Currently our pricing stands at $150/hr 2HR MINIMUM, & $125 service fee per hour. Our out of town rates are $175/hr 4hr minimum, & $150 service fee per hour with a $125 per diem. Mechanical work (on lathes/pallet machines/etc.) Is $165/hr & $135 service fee per hour. THESE FEE'S CAN CHANGE DEPENDING ON THE ECONOMY/INSURANCE/ETC. Please ask about pricing/goto FMHERS.com/email/etc. For pricing. When you call us out, we will require payment, even if for 5 minutes as we don’t run this business off of pixels & fairy dust, its expensive running a business, so it is your job to pay for our services when rendered. We are a God honoring, honest company, w/integrity. This is just the legal stuff to cover you/us as a whole. It is not meant to be “one sided” we are very easy to work with, we will only hold (honor) this agreement against you/company as a LAST RESORT if you don’t contact us back with payment/payment arrangements/etc. & you/company/etc. Try to get away with “free parts/labor”, because believe us we don’t want to waste our time/money/etc. Nor yours to drag us both threw the court system. Have you seen how they treat people on those courtroom shows sometimes? We sure don’t want to be apart of that. We are more then happy to work with ya’ll, just stay in contact with us, make payments/pay on time/early/etc. & we both stay happy. Also all threw out this warranty/payment agreement we will refer to Farmers Mobile Heavy Equipment Repair Services, Inc. as FMHERS, Inc. which still has the same legal authority as our long name. Please contact us with any questions. This is not a complete list of our policies, please contact us for a complete list of our policies. Prices are subject to change depending on the market, parts prices, vehicle/business insurance, fuel costs, which are out of our control, & etc. We will do our best to notify you/the company of any changes upon request, however it is not required that we do so. Also “you/the company” means any person that calls us out to location/person &/or company we bill, have contact info for, whether its just a name & phone number or all contact info (name/number/email/etc.) Parts have a 20-40% mark up. 

              Revision #- 001

              Revised- 7/3/25

       When you purchase equipment from us, it has a 7 day warranty on it. If we buy it from auction for you, then we will require a 75% deposit of the purchase price we sell it to you for, which will generally (but not always) have the transportation fee included in it. If we transport equipment for you we will not be responsible for damage incurred during transportation, unless we hit a bridge or something that is clearly our fault. Other then that rock chips/damage/weather/etc. (Things that are out of our control) will not be our fault/covered by our insurance/not our responsibility/etc.

              Revision #- 001

              Revised- 7/3/25

     Currently working on terms. Contact us in writing that both parties can agree on.

              Revision #- 004

              Revised- 7/3/25

   MSDS are available upon request. Please contact Info.FMHERS@gmail.com for MSDS if required for a job.

             Revision #- 004

              Revised- 7/3/25

    This is how FMHERS, Inc. Will perform estimates, we will come out to location to inspect machine, we will inform you/the company/etc. Of any & all repairs needed to be done. We will charge our normal rates for estimates (contact us to request pricing). We will send an estimate, with this agreement attached. If you agree to this estimate you will be required to sign & date the payment agreement/estimate form agreeing to payment terms, & estimate, NO EXCEPTIONS. This Payment Agreement will need to be signed or work WILL NOT be performed and you will FOREFEIT YOUR DEPOSIT, if you so made one. It will be documented on the payment agreement form if you do not sign. Also depending on how much the estimate is, we FMHERS, Inc. will require a deposit. Any markups we do, if we have to cancel it due to some unforseen circumstances we will refund the COST OF PARTS TO FMHERS, INC., not the markups we have on parts especially in the field, unless machine is brought to our location. Also after payment/deposit is made there are NO REFUNDS/CANCELLATIONS/ETC. AFTER DEPOSIT IS MADE, & if for any reason we do decide to give a refund there will be a cancellation charge of no less then 25%, more details on cancellation charges are in pricing section.

              Revision #- 005

              Revised- 8/13/25

         When you call us out/when we arrive on location/start working on equipment/when we start to drive out to location of call, you agree to this agreement as set forth as follows; This is a Payment agreement between Farmers Mobile Heavy Equipment Repair Services, Inc./FMHERS, Inc. & you (The customer) AKA the company/person were doing work for (whether listed or not, once we start to roll out to the location or then that company/person agrees to the terms set in this agreement). Also theres a cancellation fee of $425 (our minimum charge) after we start heading out & you (the customer) cancels the call. This agreement is to inform the company that Farmers Mobile Heavy Equipment Repair Services, Inc. AKA FMHERS Inc. Is doing work for you (the customer); AKA the company/person were doing work for (whether listed or not, once we start to roll out to the location or then that company/person agrees to the terms set in this agreement). & will be paid according to FMHERS, Inc. Payment schedule/agreement, unless both parties can come up with a solution that fits both of their needs, which will be in writing attached to this letter. In this Payment Agreement Farmers Mobile Heavy Equipment Repair Services, Inc. Will be referred to as; FMHERS, Inc. Which will have the same legal authority in this and all subsequent agreements, billing, invoicing, & of the like with FMHERS, Inc. This will be how FMHERS, Inc. Will require payment when working/servicing/etc. Any piece of machinery/trucks/equipment/etc. that you (The company representative/owner/authorized user/foreman/etc.) have called us out to. Farmers Mobile Heavy Equipment Repair Services, Inc. (FMHERS, Inc.) Has implemented the following policies; A Credit Card will be required upfront for any work called out to. There will be a 4% + $1.00 Credit Card convenience fee if you use a Credit Card. If you pay by Cash/Check/Zelle you will subsequently automatically get a cash discount (no 4% + $1.00 CC processing fee) from FMHERS, Inc. Any customers requiring work from FMHERS, Inc. Will require a CC on file or ACH authorization whether in email/letter/text format. (Primarily for out of state/more then 4 hours away from home location of FMHERS, Inc., however, we may determine we need a CC on file to ensure payment is received) If other payment arrangements need to be made for instance more then 15-30 days (see below with the ***), it needs to be in some form of writing/recording, which includes but not limited to email/text/video/etc. HOWEVER EVEN IF THIS DOCUMENT IS NOT SIGNED IT IS STILL A LEGAL BINDING AGREEMENT. IT WILL BE ATTACHED TO YOUR INVOICE, WHEN WE BILL YOU. ANY DEPOSITS ARE NON-REFUNDABLE NO EXCEPTIONS/EXCUSES/CIRCUMSTANCES/ETC. IF YOU CANCEL THE CALL AFTER PAYMENT/DEPOSIT THEN YOU SUBSEQUENTLY FORFEIT YOUR DEPOSIT, & WE KEEP THE DEPOSIT/PAYMENT. ***Any Invoices/billing will have to pay upon completion of work, or up to 7 days for people/companies without established payment history “credit” (CC needs to be on file) with FMHERS, Inc. ONLY business’s will be able to have up to 30 days to pay from the date of completed work (for companies with established payment history, AKA “credit”) Unless customer needs 60 days/payment option, however it will need to be documented in writing, via text/email/paper/voice/video recording, & this agreement signed***. Normal payment terms are as followed; if payment is not made in 7-15 days for non business’s, & up to 30 days for business’s you/the company (we are doing work for) will be charged a 5% late fee. Generally when work is complete, payment is required upfront, or per day for new customers, & weekly for established customers. Any Invoices that go beyond the 60 day mark will be charged an additional 10% late fee & AUTOMATICALLY SENT TO OUR ATTORNEY/ COLLECTION AGENCY TO START THE LEIN PROCESS ON YOUR ASSETS/EQUIPMENT/ETC & YOU WILL BE RESPONSIBLE FOR ANY & ALL ATTORNEY FEE’S, AND ANY OTHER FEE’S ASSOCIATED WITH COLLECTING THE DEBT. IF YOU FOUND US ON FACEBOOK/SOCIAL MEDIA, KNOW YOU HAVE AGREED TO OUR POLICIES/TERMS & CONDITIONS/ETC. Any Invoices/Billing in the $2,500-$5,000+ area will require a deposit/payment towards labor, & WILL REQUIRE ALL PARTS PAID UPFRONT for work to start/continue unless customer wants to pay for parts (We will not warranty any parts/labor if customer buys parts) Essentially it will establish a line of “credit” to customer. Also when signing/or not signing/continuing to use our services you ARE agreeing to all the other policies below as well as this payment agreement/invoice/estimate/etc. To clarify, the 30 day payment is for customers who have filled out our credit app, & have been approved for net 30. Payment is due upon completion of the day or job, whichever comes first. If we allow the invoice to go the 15 days without payment, we will give a 5 day grace period & after that we will add a late fee/collections fee, & send it to collections. No exceptions. We have bills to pay too. You just delay that if you dont pay/pay late.

               Revision #- 003

              Revised- 10/14/25

      IF YOU TOUCH THE MACHINE (unless under an emergency; like blocking an intersection/stuck on an interstate/etc.) THEN THERE WILL BE NO WARRANTIES. Warranty coverage is 6 moths from the date of repair, or date of invoicing. We will require pictures, & any other proof for a warranty claim. This is ONLY if FMHERS, Inc. Purchases the parts; unless the parts are to expensive for us to purchase & we agree to let you (the customer) purchase the parts; then the warranty will be 3 months.

               Revision #- 001

              Revised- 7/3/25

      If you need to be added to our insurance under "Additionally Insured" it will cost you $100 to be added. We have GL Insurance up to $1M. This is to protect you (as the customer) & FMHERS, Inc. for any loss of claims. The warranty description WILL APPLY TO THIS INSURANCE PART AS WELL (read the warranty section for reference). As if you try & claim insurance on your machine, we will not honor insurance claims nor warranty claims & we will tell our insurance company not to cover your machine, & you will be billed our minimum to go out & document an insurance claim before contacting our insurance company for a claim, & document via picture, video, voice recording, text, email, etc., etc., for our records & the insurance company.

Contact us for more info regarding these policies/Terms/Conditions/Etc., as all policies & etc. may not be all here.